How to use getaround

Getaround® hosts and power hosts tap into a marketplace of 6 million users across 7 countries and 800 cities.

How to use getaround

About Getaround car sharing

Getaround® is creating the world’s largest contactless car sharing marketplace. We have proprietary technology and data that make sharing vehicles superior to owning them. Our community includes guests who rely on our cars for on-demand mobility and hosts who share vehicles on our platform, including those who operate car sharing businesses.

On average, non-shared cars are idle 22 hours a day. When we share cars, we effectively use a single car to its capacity and reduce the number of cars on the road. Fewer cars on the roads mean less congestion, a reduction in the number of accidents, and setting aside less space for parking.

Studies show that when car sharing is available, people drive less and drive vehicles more appropriate for their use case, reducing household carbon emissions by up to 40%. With multiple users and more miles driven, cars are retired more quickly. As these older cars are retired, newer, more energy-efficient vehicles take their place.

The concept of sharing a vehicle only when you need it versus owning one 100% of the time was the impetus for Getaround’s founders, Sam Zaid, Elliot Kroo, and Jessica Scorpio, to start Getaround in 2009. Since then, Getaround car sharing has expanded to more than 800 worldwide cities, 300 of which are in the United States. We have more than 6 million guests worldwide, with 2 million of them within the United States in 17 states and 21 markets (metropolitan areas) and growing daily.

More than a decade later, wide-ranging lifestyle changes brought on by the pandemic and other economic changes have amplified consumer interest in disrupting the traditional car-ownership regime. People are increasingly living car-free and relying on Getaround as one of their core, reliable mobility solutions.

The Getaround difference

Today, more than six million people across seven countries have used Getaround’s contactless car sharing experience. With the Getaround app (software) and Getaround Connect® (hardware), guests never have to visit a ticket counter to complete paperwork or wait on an owner for keys to start their trips. Getaround provides a fully digital, contactless booking and pick-up experience for the guest and host.

Getaround technology

Getaround Connect® was explicitly designed for contactless car sharing. With our innovative iOS app and Android app, guests find, book, and unlock cars faster and more efficiently than a typical rental counter. This truly contactless experience is one reason Getaround is the first choice for guests around the world.

The Getaround app enables hosts to locate and monitor their shared vehicles when they’re not being used for an active trip. Getaround also provides a desktop interface for fleet management. The app displays fuel and battery levels as well, which ensures active cars are ready for guests when they need them.

Other car sharing platforms

Getaround Connect® makes us different. Our guests are different too. They often live in or near a metro area and need a safe, reliable car to live and get to work. It is our mission to ensure they have access to exactly that.

With car sharing, guests don’t own the car, so the primary feature is availability, not style. They care far less about the car model than when and where they can pick up the vehicle and drive to their destination without incidents. That’s why, in 2020, we guided our hosts to align their shared vehicles with our unique guest needs and are transforming our app to ensure it too meets the requirements of our guests.

Sign up and share your cars on Getaround

Getaround makes becoming a host a possibility for anyone with an eligible car — whether you are carrying a loan or lease on the vehicle* or you have paid it off. For people with multiple cars, the Power Host™ program provides a level of support and guidance, which hosts need to manage the availability and maintenance of a few or even dozens of vehicles. This simple setup means you can become a Getaround host today.

We’re finding new ways to support you.

Drivers and delivery people like you are working hard to keep communities running. You deserve strong support—from your communities, from your government, and from Uber. We’re finding new ways to increase the support you receive, including working with government officials to help you get access to financial relief for lost earnings you may be eligible for, and providing you with access to more opportunities to earn.

Rent from Getaround to drive and earn with Uber. Hourly rentals, starting at $4/hour,¹ are available to drivers in Atlanta, Boston, Denver, Los Angeles, Philadelphia, Portland, San Diego, San Francisco Bay Area, and Washington, DC.

Ready when you are

Book, unlock, and return on your phone. No long-term contracts necessary. Need more time? No problem. You can extend instantly through the Getaround app.

Support for miles

Get more for your money when insurance, unlimited mileage, 24/7 support, and roadside assistance are included with every rental.

Extra earning opportunities

Hit the road with incentives that you could use toward the cost of your hourly rental.

Getaround is an online carsharing marketplace for people to share and rent cars. Car owners can list a car on Getaround to make money by renting it out, while drivers looking to rent a car can use Getaround to browse available cars nearby and book them instantly.

We’ve partnered with Getaround so that eligible drivers can instantly rent a road-ready, low-commitment car to make money driving with Uber.

With Getaround, you can instantly book and rent nearby cars through/on/with the Getaround app to make money driving with Uber. Once you’ve linked your Uber and Getaround accounts together, you can browse and book available cars by tapping Drive with Uber in the Getaround app. You’ll pick up and drop off your car from the same location. One-way bookings are not offered at this time.

Getaround’s License Fee is to cover the cost of driving record processing. For more information, visit www.getaround.com/terms/fees.

Getaround rentals are available in these locations.

Your Getaround rental includes auto insurance coverage for you and your car in case of a covered accident. In addition to the auto insurance that Uber maintains on behalf of drivers, you’re also insured with physical damage protection insurance while driving your Getaround car rental when the Uber app is offline.

To book and drive a Getaround car to earn with Uber, you must meet all of the following requirements:

  • You must be at least 21 years old
  • You must have a valid US driver’s license
  • You must have been licensed to drive in the US for at least 1 year (if age 23 or older), or at least 3 years (if under the age of 23)
  • You must not have committed any major driving violations within the past 3 years
  • You must not have committed any alcohol- or drug-related violations within the past 7 years
  • You must not have committed more than 2 violations or accidents of any degree within the past 3 years

Visit Getaround’s website to learn more about requirements and eligibility when driving with Uber.

You must be at least 21 years old.

For people driving with Uber, the hourly rate for a Getaround car rental starts at $4/hour.¹

After booking your Getaround car rental, you have up to 24 hours before the reservation begins to cancel without a fee. However, if you cancel your rental less than 24 hours before your reservation begins, you’ll be charged 50% of the total reservation rate. Once your trip begins, it cannot be canceled or refunded.

Getaround’s fuel policy requires that you return your car with a full tank of fuel. If your car is returned with less than a full tank, you’ll be charged for the missing fuel. An additional Fuel Fee may also be charged at Getaround’s sole discretion.

Your Getaround car rental includes unlimited mileage when renting to drive with Uber.

Sign up to drive

Already a driver? Sign in

¹To get a car with this offer, you must have been approved to drive with Uber and be either 21 or 25 years of age, depending on the rental terms set forth by the rental companies. Prices are subject to change or withdrawal at any time and without notice, and may depend on the region or city in which you are located. Several factors may determine the base price of a rental, including the duration of the rental, the car make and model, how far in advance the rental is booked, the time and day of the rental, and its home location. Please visit the rental company’s website for a full description of the terms and conditions applicable to your rental, including whether taxes, gas, and other applicable fees are included or excluded. Uber is not responsible for the products or services offered by other companies, or for the terms and conditions (including financial terms) under which those products and services are offered. Drivers renting with a rental partner may qualify for trip surge areas and Uber promotions specific to that rental partner, but except as specified in the Driver app, may not qualify to participate in other promotional offers.

With the Getaround® app and Getaround Connect®, you can find, book, and unlock cars with your Android or iOS device wherever and whenever you need them.

How to use getaround

How to use getaround

Getaround, the world’s largest connected car-sharing marketplace, provides communities with a cost-effective alternative to car ownership. Whether you’re looking to start a business or you currently manage your own vehicle business, Getaround car sharing offers technology and resources to help you succeed.

Personalized earnings reports and our predictive pricing algorithm help hosts maximize monthly earnings.

Trips on Getaround are covered by insurance and 24/7 customer support.*

The Getaround Connect® device allows guests to unlock your car with the Getaround app during a trip.

All Getaround guests must pass a driver safety screening, and we provide 24/7 customer support for hosts.

Drive away faster with Getaround

Search, book, and unlock with your phone

24/7 customer support

How to use getaround

How to use getaround

“I book a car share every weekend to take the kids shopping for the week’s groceries and whatever they need for school. I reserve an SUV on Wednesday so I know it will be there.”
—Maria G.

“I booked a van when I moved to a new apartment. It was less expensive than a moving truck and was easier to drive.”
—Alton, W.

How to use getaround

“We play local pubs on weekends and none of us have a vehicle big enough to move all our gear. We used to take three vehicles, but that meant we also had to find three parking spaces close by. It just wasn’t practical. Now we take turns making a Getaround reservation for a van.”
—Bethany R.

Getaround® hosts and power hosts tap into a marketplace of 6 million users across 7 countries and 800 cities.

How to use getaround

About Getaround car sharing

Getaround® is creating the world’s largest contactless car sharing marketplace. We have proprietary technology and data that make sharing vehicles superior to owning them. Our community includes guests who rely on our cars for on-demand mobility and hosts who share vehicles on our platform, including those who operate car sharing businesses.

On average, non-shared cars are idle 22 hours a day. When we share cars, we effectively use a single car to its capacity and reduce the number of cars on the road. Fewer cars on the roads mean less congestion, a reduction in the number of accidents, and setting aside less space for parking.

Studies show that when car sharing is available, people drive less and drive vehicles more appropriate for their use case, reducing household carbon emissions by up to 40%. With multiple users and more miles driven, cars are retired more quickly. As these older cars are retired, newer, more energy-efficient vehicles take their place.

The concept of sharing a vehicle only when you need it versus owning one 100% of the time was the impetus for Getaround’s founders, Sam Zaid, Elliot Kroo, and Jessica Scorpio, to start Getaround in 2009. Since then, Getaround car sharing has expanded to more than 800 worldwide cities, 300 of which are in the United States. We have more than 6 million guests worldwide, with 2 million of them within the United States in 17 states and 21 markets (metropolitan areas) and growing daily.

More than a decade later, wide-ranging lifestyle changes brought on by the pandemic and other economic changes have amplified consumer interest in disrupting the traditional car-ownership regime. People are increasingly living car-free and relying on Getaround as one of their core, reliable mobility solutions.

The Getaround difference

Today, more than six million people across seven countries have used Getaround’s contactless car sharing experience. With the Getaround app (software) and Getaround Connect® (hardware), guests never have to visit a ticket counter to complete paperwork or wait on an owner for keys to start their trips. Getaround provides a fully digital, contactless booking and pick-up experience for the guest and host.

Getaround technology

Getaround Connect® was explicitly designed for contactless car sharing. With our innovative iOS app and Android app, guests find, book, and unlock cars faster and more efficiently than a typical rental counter. This truly contactless experience is one reason Getaround is the first choice for guests around the world.

The Getaround app enables hosts to locate and monitor their shared vehicles when they’re not being used for an active trip. Getaround also provides a desktop interface for fleet management. The app displays fuel and battery levels as well, which ensures active cars are ready for guests when they need them.

Other car sharing platforms

Getaround Connect® makes us different. Our guests are different too. They often live in or near a metro area and need a safe, reliable car to live and get to work. It is our mission to ensure they have access to exactly that.

With car sharing, guests don’t own the car, so the primary feature is availability, not style. They care far less about the car model than when and where they can pick up the vehicle and drive to their destination without incidents. That’s why, in 2020, we guided our hosts to align their shared vehicles with our unique guest needs and are transforming our app to ensure it too meets the requirements of our guests.

Sign up and share your cars on Getaround

Getaround makes becoming a host a possibility for anyone with an eligible car — whether you are carrying a loan or lease on the vehicle* or you have paid it off. For people with multiple cars, the Power Host™ program provides a level of support and guidance, which hosts need to manage the availability and maintenance of a few or even dozens of vehicles. This simple setup means you can become a Getaround host today.

By: Brett Helling | Updated: December 3, 2020

Uber is finally getting into the car rental game.

They’ve already attempted to expand their network of transportation options, as their latest acquisition of bike-sharing company Jump shows. And in a recent press release, car rental startup Getaround announced a partnership with Uber. While it’s still in its early days (and hasn’t officially launched at the time of publication), it signals that Uber is serious about getting into new transportation markets.

In this post, we’ll take a look at what we know about the service so far to give you an idea of how it will work and why you’d want to use it.

A Disruption to the Car Rental Industry

If you’ve ever rented a car, you know how much of a pain it can be. Even though online tools have made the process easier, getting a rental car still involves a painful amount of paperwork and obnoxious fees. Plus, rental companies require you to rent the car for at least a day (and give incentives for weekly rentals).

But what if you just need a car for a few hours? Perhaps you need to drive to a neighboring city to run an errand or just need a car to move some stuff across town. You can use a car rental company for this, but you’ll end up paying for lots of time that you don’t need.

This is where car sharing startups come in. Along with ZipCar and Turo, Getaround allows people to rent a car on demand, for as little or as long as they need it. Rentals start at $5 per hour, with Getaround providing an insurance policy for up to $1 million and offering 24/7 roadside assistance to renters.

Looking to buy a car? Read about all rideshare financing options to choose from.

All you need to use the service are a driver’s license and credit card or debit card. You must be at least 19 years of age to be eligible (which is another benefit compared to traditional car rental, which generally requires you to be at least 21). You don’t need a particular credit score, but you do have to pass a driving record check (which Getaround performs instantly).

Note that if you are under 25, you will still pay additional fees for the use of Getaround. The fees scale with your age, ranging from 75% of the total rental price if you’re 19 years old to 5% if you’re 24 years old. It remains to be seen if these will be the same fees for Uber Rent, but it’s best to assume so until we have more information.

But how is this service possible? Where is Getaround getting all these cars? To provide this fleet of vehicles, Getaround uses the same principle as other rideshare services: privately owned vehicles. Getaround doesn’t own any of the cars in its fleet. Instead, private individuals allow people to use their cars in exchange for a fee. Getaround then takes care of all the logistics and payments.

Getaround currently operates in the following markets:

  • San Francisco, CA
  • Berkeley, CA
  • Oakland, CA
  • South San Francisco, CA
  • Burlingame, CA
  • Millbrae, CA
  • Daly City, CA
  • San Bruno, CA
  • Brisbane, CA
  • Los Angeles, CA
  • Portland, OR
  • Seattle, WA
  • Washington, D.C.
  • Bethesda, MD
  • Silver Spring, MD
  • Arlington, VA
  • Alexandra, VA
  • Chicago, IL
  • Evanston, IL
  • Jersey City, NJ
  • Hoboken, NJ
  • Weehawken, NJ
  • Boston, MA
  • Cambridge, MA
  • Somerville, MA

Uber + Getaround = Uber Rent

Now that you understand how Getaround works, we can examine the partnership with Uber. Here are the current facts according to the press release from Getaround.

1. It’s Launching in San Francisco

Uber Rent will launch in San Francisco first in order to test the viability of the service. This decision makes sense, as both Uber and Getaround are based in San Francisco. There is no specific launch date, but since the press release came out on April 11, we hope the service will be available soon.

2. It Works Within the Uber App

You won’t need to create a new account to use Uber Rent. The service will be available from within the Uber app, just like all other Uber services available in your area.

3. It’s Targeted at People Who Want to Live Car Free

The press release notes that Uber Rent targets a specific segment of people who have chose to live without a car (or would forego car ownership if they had the flexibility of using a car when they needed it). Here’s what Getaround founder and CEO Sam Zaid said:

“Our mission is to empower people to carshare everywhere, and we’re making that possible by providing more people with access to carsharing through the apps they already use. Most of a person’s transportation needs can be met by coupling rideshare for quick trips with carsharing for trips with multiple stops or longer getaways. It’s the perfect combination for people who have chosen to live car-free.”

That being said, you could also use Uber Rent for any situation where you need a car for a few hours. Perhaps you want to impress a date by picking them up in a luxury car such as a Tesla (which are available for rental using Getaround to people over the age of 25). Or maybe you need a larger vehicle to move heavy items.

Whatever the case, the integration of Getaround’s service into the Uber app is a win for people who use rideshare services, making car rental more accessible than ever.

How Much Does Uber Car Rental Cost?

We don’t currently know how Uber will price the Uber Rent service. But we can look at how Getaround prices their rentals to get an idea. Getaround car owners set the price they want to charge renters, with rates starting at $5 per hour. In addition to this, Getaround charges renters the following fees:

  • Booking Fee — 3% of the trip price (with a $1 minimum)
  • License Fee — $10 one-time fee to cover the cost of driving record processing
  • Under 25 Fee — The fees are as follows:
    • Age 19 — 75% of trip price
    • Age 20 — 45% of trip price
    • Age 21 — 25% of trip price
    • Age 22 — 15% of trip price
    • Age 23 — 10% of trip price
    • Age 24 — 5% of trip price

In addition to these standard fees, there are also additional fees for damaging the car, leaving it excessively dirty or exceeding the allotted mileage (unlimited mileage is not currently available). For a full list of Getaround fees, see this article.

The Future of Uber Rent

It remains to be seen if Uber Rent will catch on. Uber has made many attempts to expand its service that have had disastrous results (such as its foray into self-driving cars or expansion into Southeast Asia).

Whether or not Uber Rent meets the same fate depends on whether or not customers in Uber’s test market use the service in large enough numbers. The service also faces competition from Turo, ZipCar and existing car rental companies (not to mention public transit). Still, we’re interested to see where this service goes, as well as what response Lyft will offer.

If you’re curious about how to rent a car to use as an Uber driver (or rideshare driver in general), then you should check out our comparison of renting, leasing and buying a car for Uber and Lyft.

More sharing options

Uber and Getaround are making it even easier to turn spare time into spare cash or dip your toes in the ridesharing waters without owning a car.

Starting today, you can stay car-free and make extra cash driving in San Francisco thanks to a new pilot partnership between Uber and Getaround. Whether you’re saving up for a splurge or your next adventure, you can start making money with just a few clicks for just a few hours in a car that’s probably just a few blocks away.

Here’s how it works:

  • Find cars parked all over San Francisco , ready to rent and drive with Uber
  • Sign up to drive with Uber @ uber.com/signup/drive/getaround/
  • Once you’re approved, you’ll get an invite code to download the Getaround app
  • Select from different vehicle models and pickup locations for $5 per hour. If it’s your first go with Getaround and Uber, your first day is free.
  • Pickup your vehicle at the designated parking spot with the Getaround App
  • When you’re done, drop the car back off in its dedicated parking space

The cost of the first rental is covered for up to 14 hours. After that, it’s a flat fee of $5 per hour, including insurance, gas, and mileage, so you can drive as much as you like.

With Uber and Getaround, you don’t have to have a lot of free timeㄧor even own a carㄧto get on the road and start earning. It’s a simple, stress-free way for anyone with the drive and a few extra hours to make extra cash with no car and no commitment.

Getaround® hosts and power hosts tap into a marketplace of 6 million users across 7 countries and 800 cities.

How to use getaround

About Getaround car sharing

Getaround® is creating the world’s largest contactless car sharing marketplace. We have proprietary technology and data that make sharing vehicles superior to owning them. Our community includes guests who rely on our cars for on-demand mobility and hosts who share vehicles on our platform, including those who operate car sharing businesses.

On average, non-shared cars are idle 22 hours a day. When we share cars, we effectively use a single car to its capacity and reduce the number of cars on the road. Fewer cars on the roads mean less congestion, a reduction in the number of accidents, and setting aside less space for parking.

Studies show that when car sharing is available, people drive less and drive vehicles more appropriate for their use case, reducing household carbon emissions by up to 40%. With multiple users and more miles driven, cars are retired more quickly. As these older cars are retired, newer, more energy-efficient vehicles take their place.

The concept of sharing a vehicle only when you need it versus owning one 100% of the time was the impetus for Getaround’s founders, Sam Zaid, Elliot Kroo, and Jessica Scorpio, to start Getaround in 2009. Since then, Getaround car sharing has expanded to more than 800 worldwide cities, 300 of which are in the United States. We have more than 6 million guests worldwide, with 2 million of them within the United States in 17 states and 21 markets (metropolitan areas) and growing daily.

More than a decade later, wide-ranging lifestyle changes brought on by the pandemic and other economic changes have amplified consumer interest in disrupting the traditional car-ownership regime. People are increasingly living car-free and relying on Getaround as one of their core, reliable mobility solutions.

The Getaround difference

Today, more than six million people across seven countries have used Getaround’s contactless car sharing experience. With the Getaround app (software) and Getaround Connect® (hardware), guests never have to visit a ticket counter to complete paperwork or wait on an owner for keys to start their trips. Getaround provides a fully digital, contactless booking and pick-up experience for the guest and host.

Getaround technology

Getaround Connect® was explicitly designed for contactless car sharing. With our innovative iOS app and Android app, guests find, book, and unlock cars faster and more efficiently than a typical rental counter. This truly contactless experience is one reason Getaround is the first choice for guests around the world.

The Getaround app enables hosts to locate and monitor their shared vehicles when they’re not being used for an active trip. Getaround also provides a desktop interface for fleet management. The app displays fuel and battery levels as well, which ensures active cars are ready for guests when they need them.

Other car sharing platforms

Getaround Connect® makes us different. Our guests are different too. They often live in or near a metro area and need a safe, reliable car to live and get to work. It is our mission to ensure they have access to exactly that.

With car sharing, guests don’t own the car, so the primary feature is availability, not style. They care far less about the car model than when and where they can pick up the vehicle and drive to their destination without incidents. That’s why, in 2020, we guided our hosts to align their shared vehicles with our unique guest needs and are transforming our app to ensure it too meets the requirements of our guests.

Sign up and share your cars on Getaround

Getaround makes becoming a host a possibility for anyone with an eligible car — whether you are carrying a loan or lease on the vehicle* or you have paid it off. For people with multiple cars, the Power Host™ program provides a level of support and guidance, which hosts need to manage the availability and maintenance of a few or even dozens of vehicles. This simple setup means you can become a Getaround host today.

You must pay for the rental using a credit card in your own name. (NB: For Getaround Connect rentals, you can use a company card to pay for your rental.)

Accepted: Only payments made with a VISA and MASTERCARD are accepted. We also accept VISA Electron cards.

Not accepted: Cheques, cash, single-use credit cards, prepaid credit cards, Nickel, Maestro, Chase Manhattan, and KBC cards. PayPal is only accepted for rentals in Germany or Austria.

All Getaround transactions are protected by 3D Secure technology. If your card doesn’t support 3D Secure, you won’t be able to book or will need to call your bank. Read more about 3DS here.

Can I pay the owner directly in cash instead of paying via the site?

No. You must book and pay for your rental using the website, as it is this process that activates our insurance policy’s coverage of your rental. If an owner suggests that you forgo Getaround’s insurance by paying anywhere other than the website, they are running a risk and making you run one too.

You should never use cash to pay the owner, unless it’s directly specified in the Getaround app or website. The first rental payment is always done through Getaround and never in cash, but some adjustments can be made in cash if you and the owner agree. In this case, this will be specified when doing the check out.

What should I do if I lost my payment card before the rental start?

When you pay on Getaround, you have to use a payment card under your name and first name, identical to the ones appearing on your Getaround account.

NB: For Getaround Connect Rentals, you can use your company card to pay for your rental.

If you lose your payment card before the rental start, you have to cancel the rental, and book it again with your new credit card. If cancellation fees are applied, you have 24h to contest them from your rental page so we can proceed to a full refund.

NB: if you show up at the check-in with no payment card, or a different one from the one used for the payment, the owner will have to refuse the rental.